Payment
You can choose between three payment methods:
1. With cash in our physical stores:
- STORE IN GLYFADA
Phone: 210 894 7939.
52 KYPROU 52, GLYFADA 16675 - STORE IN MYKONOS
Phone: 22890 78427
LOCATION MYCONOS MOORING - STORE IN THESSALONIKI
Phone: 2310240016
METROPOLEOS 24, 54624
2. By credit or debit card
3. By deposit in a bank account
We accept all credit/debit cards Visa, Mastercard, Dinners and American Express.
To make the payment by card, you will be automatically transferred to the secure environment of the partner bank. Your transaction in our online store is carried out through a secure environment and is protected by the highest security systems.
By e-banking or at bank counters, you can make a deposit into one of the following bank accounts.
- ALPHA BANK
IBAN: GR8201401430143002002021176
BENEFICIARY: TASTE DELIGHTS LTD. - EUROBANK
IBAN: GR6402604440000950200345566
BENEFICIARY: TASTE DELIGHTS LTD.
Please inform the store that you have deposited the total amount of your order by phone (21 0894 7939) or by email ([email protected]).
Returns Policy
You have the right to return the products you have purchased or to request a replacement within 14 working days from the date of receipt, either because you have encountered a problem in the ordering process or have found a problem with a product, or because you have changed your mind. Cigar Smoke does not accept returns of tobacco products, consumables and products that have been damaged through customer responsibility. Prior to any return it is recommended to consult with our online store.
REFUNDS CANNOT BE MADE FROM OUR PHYSICAL STORES
The product to be returned-replaced must be accompanied by the documents that accompanied the product Invoice - Receipt, to be in the condition received by the customer and the packaging must be the one that normally accompanies the product.
For returning products the customer will be charged with the shipping costs.
In cases of incorrect, damaged or generally defective products, the shipping costs are borne by the store, provided that the items are sent to Cigar Smoke with the shipping company we will indicate (otherwise they will not be received). Returns are at the customer's risk and we are not responsible for any loss or damage during transit.
If the product is found to be defective due to its manufacture, then the consumer can ask for the product to be repaired or replaced, or the cancellation of the contract and a full refund of the amount paid.
Cigar Smoke is obliged within fourteen (14) working days to return to the client the value received in the same way he paid it.
Shipping Policy
Our company cannot ship tobacco products outside of Greece. For all other products, shipping abroad is possible by telephone or e-mail ([email protected])
For Athens
Most products are shipped in (1-2 working days) by post or a partner courier company.
Deliveries are made on the same day for orders placed before 12pm.
For the rest of Greece
By courier (2-3 working days)
What are the shipping costs?
- 3€ για αποστολές σε όλη την Ελλάδα έως 3kg, για κάθε επιπλέον κιλό επιβαρύνεστε με την αξία 1€.
- Για αποστολές σε Δυσπρόσιτες περιοχές έως 3kg τα έξοδα αποστολής ανέρχονται στο κόστος των 8€, για κάθε επιπλέον κιλό επιβαρύνεται με την αξία 1€.
For orders over 95€ the shipping costs are FREE.
Για παραγγελίες σε καπνά πίπας ΔΕΝ παρέχεται δωρεάν αποστολή σε οποιοδήποτε ποσό.
Of course! You can pick up your orders from our stores without any shipping costs. In this case you must first make sure that your order is ready to be delivered and having selected during the submission of the order the shipping method 'Pick up from the store'.
Store in Glyfada
Phone: 210 894 7939.
52 KYPROU 52, GLYFADA 16675
Store in Mykonos
Phone: 22890 78427
LOCATION MYCONOS MOORING
Thessaloniki store
Phone: 2310240016
METROPOLEOS 24, 54624
